Business Support & Credit Control

Congleton, Cheshire

Full time

Approved Inspectors Ltd is one of the largest Building Regulation Specialists in the UK, with over 50 employees operating from four offices and dealing with over 6000 new projects each year. We provide a regulatory service for any type of building work from small domestic extensions through to large commercial building schemes with a nationwide coverage from our offices in Lancashire, Cheshire and the Midlands.

Based at our Congleton office you will be working within a proficient business support team, in a friendly and supportive environment.

You will provide business support to the technical team and senior management whilst dealing with all building regulation application administration from quote through to completion. The role also includes debt management for the office, collecting overdue customer accounts and responding to invoice queries.

Main Duties

Provide business support to the technical team and senior management team.
Deal with all Building Regulation application administration from quote through to completion.
Provide front of house services.
Debt collection and resolution of overdue customer accounts.
Data entry into the company’s financial systems.
Reconciling bank against Building Regulation applications.
Key contact for invoice queries.
Dealing with incoming and outgoing post.
Participate and contribute to team meetings.

What We’re Looking For

You will have substantial experience in a busy office environment with excellent organisation skills and the ability to multi task under pressure. Candidates should have strong verbal and written communication skills and a flexible approach, with the ability to problem solve and make decisions. Previous experience in the debt collection industry is desirable. Good working knowledge of Microsoft Office is essential and previous experience with Sage Pay and Xero is desirable.

The position is 37.5 hours per week, worked Monday – Friday, 9am – 5pm.

Salary and Benefits

The salary for this position starts at £20,000 but successful candidates will be offered a competitive package relevant to their experience and abilities.

From 1 January 2022 our employees are entitled to 30 days annual leave (eight days to be reserved for the Company’s Christmas shut down) and the eight normal bank/public holidays. Our employees also benefit from a death in service life assurance scheme and a sick pay policy (one-month full pay and one month half pay during each 12-month rolling period).

We are committed to the growth of our team, offering opportunities to develop and achieve your career aspirations in a supportive environment.

The team is currently working in a hybrid working pattern, with a mixture of working in the office and working remotely.

Application deadline: 07/12/2021

DESCRIPTION OF WORK
Please provide a description of the work to be undertaken. If applicable please provide dimensions, elevation/location, cost of work and copies of plans. Advise what the work is to create e.g., a new kitchen. If internal works please advise where it is located under the current plans. When uploading documents acceptable formats are .jpg .jpeg .png .pdf (maximum upload size 16MB each).

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DESIGN STAGE ASSESSMENT
Please advise if you require a Design Stage Assessment as part of your application. Although Building Regulations Plans are not required for small, incomplex domestic works, we strongly advise detailed Building Regulation drawings are produced for all projects as they help reduce ambiguity between the Client and Principal Contractor, whilst allowing AI Ltd to accurately assess proposals for Building Regulations compliance. If you do not have building regulations plans for assessment we will offer general guidance that will be relevant to your proposal of works but may not be specific to your project. Please be aware that failure to appoint a Principal Designer will result in the role of the Principal Designer being automatically assumed by the Principal Contractor. For further details of dutyholder responsibilities please refer to Part 2A of The Building Regulations etc. (Amendment) (England) Regulations 2023 (https://www.legislation.gov.uk/uksi/2023/911/regulation/6/made).

Yes I require a Design Stage AssessmentNo I do not require a Design Stage Assessment

ADDITIONAL INFORMATION
Please include any additional information we need to be aware of in the box below.

I consent to Approved Inspectors:*
Storing information for processing this form.Sharing information with relevant regulatory bodies and authorities only in direct relation to your enquiry.

DESCRIPTION OF WORK
Please provide a description of the work to be undertaken. If applicable please provide number of plots, dimensions, elevation/location and cost of work.

OPTIONAL REQUIREMENTS
It is the responsibility of the person carrying out the work to inform ourselves of any optional requirements that have been imposed on the development once planning permission has been granted. Therefore, please confirm if any optional requirements apply to the development. Details of any optional requirements can be found in your planning conditions from your Local Authority. Any amendments to these details after submission of the Initial Notice may incur an additional charge.

CONNECTIVITY PLAN
We are required to submit a Connectivity Plan with the Initial Notice. Please complete the Connectivity Plan template (available in the Resources section of our website) and upload below along with a written confirmation from your network provider.

Click to see our Connectivity Plan

PLANS & OTHER DOCUMENTATION
Please upload any plans (building regulation plans if possible) and other relevant documentation here. When uploading documents acceptable formats are .jpg .jpeg .png .pdf (maximum upload size 16MB each).

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I consent to Approved Inspectors:*
Storing information for processing this form.Sharing information with relevant regulatory bodies and authorities only in direct relation to your enquiry.