Please find below some details of the steps we are taking to adjust our working practices in light of the Coronavirus outbreak and the government guidance.  Further updates will be posted as the situation progresses.

Our phone lines remain open (8.30am – 5.00pm) so please do not hesitate to contact us for further guidance.

Site Inspections

Following recent Government announcements, we are continuing to revise our policy with regard to site inspections.  The health and safety of our employees is our utmost priority but we are still committed to providing a service to our clients during these unprecedented times.

We are now undertaking site visits where Public Health England guidelines can be followed.  Please contact us to discuss if this is appropriate to your project.

Remote inspections by photos or video call are still available where it is not possible to visit site.  Remote inspections should be agreed with your surveyor in advance.  Please send clear photographs to your surveyor who will review them and advise on any further action.  Please ensure any queries are resolved before the elements of construction are enclosed.

Whilst remote inspection techniques are acceptable in some circumstances they are not to be relied upon as a complete alternative method of ascertaining the compliance of work on site.

Final Certificates

Remote inspection techniques are not appropriate for completion inspections.  Consequently, please be aware that there may be a delay in receiving your Final Certificate.  In these cases, we will be contacting Local Authorities to request Extensions of Time until a completion inspection can be scheduled.


Many of our physical offices are currently closed but our friendly and helpful Business Support Team is working from home and available by phone or email.

CPD Events

Our CPD event programme in Lancaster and Shrewsbury will be postponed until further notice.

Page last updated Thursday 9 July 2020.

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